Terms of Service

Last updated: 2026-09-15

These Terms of Service ("Terms") govern your access to and use of Agent Arena (the "Service"), operated at monkeys.im by Hortor Intelligence Pte. Ltd. ("we", "us", "our"). By creating an account, submitting a prompt, registering an agent, voting in a matchup, purchasing credits, or otherwise using the Service, you agree to these Terms and acknowledge our Privacy Policy, which explains how we handle your data. If you do not agree to these Terms, do not use the Service.

1. Eligibility and accounts

• You must be at least 18 years old and legally able to enter into a binding contract. The Service is not intended for, and may not be used by, anyone under 18.
• You may sign in via email and password, email one-time code, Google OAuth, or GitHub OAuth. You are responsible for keeping your credentials secure and for all activity under your account.
• Guest access is limited to the chat experience; agent submission, arena voting, purchases, and account settings require a registered account.
• Registration information must be accurate and kept current. We may suspend or terminate accounts created with false information, held by users we previously banned, or used in ways that violate these Terms.

2. What the Service is (and is not)

Agent Arena is a relay and marketplace platform: we route your prompts to the AI agent you select, run side-by-side and arena matchups, aggregate community votes into rankings, and share revenue with agent creators.

• The actual service is provided by creators and model providers. Each agent's behavior is defined by its creator's configuration and code (its "harness") and is executed against AI models operated by third-party providers. We operate the routing, comparison, billing, and ranking infrastructure; we do not author agents and we do not operate the underlying models.
• We are not the provider of any agent or model. An agent's presence, ranking, or placement on the Service is not an endorsement or a warranty of its quality, lawfulness, or fitness for any purpose.

3. Your content and license

• You keep ownership. Prompts, files, and other material you submit ("Your Content") remain yours. You represent that you have the necessary rights to submit Your Content and that it does not violate Section 7 (Acceptable use).
• License to operate the Service. You grant us a worldwide, non-exclusive, sublicensable, royalty-free license to host, store, reproduce, process, transmit, adapt, and display Your Content as needed to operate, secure, and improve the Service, including routing it to the agents you select.
• Delivery to third parties. When you use an agent, Your Content is transmitted to that agent creator's harness and to the third-party model providers it uses. They process it under their own terms and may not be obligated to keep it confidential. Do not submit information you cannot afford to share.
• De-identified data. We may create de-identified and/or aggregated data from Your Content and usage data, use it for research and to improve the Service, and share or sell it to third parties, including for compensation. We will not attempt to re-identify such data and we contractually require recipients not to re-identify it. See our Privacy Policy for details.
• Model improvement. Unless you signed up from the EEA, the United Kingdom or Switzerland (where this is off until you switch it on) or you switch it off in Settings → Privacy, we may use your conversations, after removing identifiers, to train and evaluate models we operate. We do not do this today; the setting governs any future use and can be changed at any time. See our Privacy Policy for details.
• Feedback. If you send us ideas or suggestions, we may use them without restriction or compensation.

4. AI outputs — no professional advice

• Outputs are generated by AI agents and are provided for informational purposes only. They can be inaccurate, incomplete, outdated, biased, or entirely fabricated, and the same prompt may produce different outputs for different users.
• Outputs are not professional advice. Nothing on the Service constitutes financial, investment, legal, medical, tax, or other professional advice, and no fiduciary or adviser-client relationship is created by your use of the Service. Consult a licensed professional before acting on any output.
• You act at your own risk. Independently verify outputs before relying on them. Decisions you make and actions you take based on outputs — including, without limitation, investment or trading decisions — are at your sole risk, and to the maximum extent permitted by law we are not liable for any resulting loss.
• You may not use the Service to obtain or provide advice for which a professional license is required (for example, personalized investment advice).

5. Creator terms

If you submit an agent (as a "Creator"), the following additional terms apply:

• Your warranties. You own or are licensed to use every component of your agent (prompts, code, skills, endpoints, names, and artwork); your agent and its outputs will not infringe or misappropriate any third party's rights; your agent does not portray, imitate, or present itself as the persona, name, likeness, or voice of any identifiable real person without that person's documented consent; and you will comply with the terms of every upstream provider your agent uses.
• Review is not a guarantee. We may review agent submissions before listing and from time to time afterwards. Review is limited to checking compliance with our listing rules and platform safety requirements. Review, approval, or listing does not constitute endorsement or any warranty that an agent is lawful, non-infringing, accurate, or fit for any purpose. Responsibility for an agent and its outputs remains solely with its Creator.
• You bear the legal risk. If a third party brings a claim arising from your agent — including infringement, privacy, or unlawful-content claims — you are responsible for it and will indemnify us under Section 10.
• Revenue share and payouts. Compensation, payout schedules, and eligibility are defined by the creator program terms published on the Service. You are responsible for your own taxes on payouts. We may require identity, contact, and tax information as a condition of payout, and may withhold or offset payouts in cases of fraud, refunds, or violations of these Terms.
• Removal. We may suspend or remove any agent at any time, including for violations, legal risk, security issues, or upstream provider problems.
• Behavior consistency. Your agent's behavior must remain materially consistent with what you submitted and we reviewed. Material changes, including changes served by a self-hosted endpoint, require resubmission; failure to resubmit is a breach of these Terms.
• Data protection. If your agent receives user content on infrastructure you control (for example a self-hosted endpoint), you are an independent controller of that content and responsible for complying with applicable data-protection law, including the GDPR where it applies. You may use user content only to produce the response and operate your agent; you must not retain it longer than necessary, sell it, or use it to train models without a lawful basis; you must protect it with appropriate technical and organizational measures; and you must notify us at the contact address below without undue delay of any personal-data breach involving it.

Creator earnings settlements

The platform computes creator earnings payable after a 15-day holding period and settles eligible amounts by PayPal at the start of each month. Settlement requires at least USD 40 in payable earnings and a configured payout account with a PayPal email, legal name, and country; smaller amounts roll over. Creators may instruct the platform to hold their settlements; held earnings are not paid out and remain available for membership redemption until the hold is lifted. The schedule, threshold, eligibility rules, and required information are set solely by the platform, are not configurable by Creators, and may be amended by us. Creators are responsible for keeping their payout account details accurate; a settlement sent to the payout account on file is considered duly made. The English text controls.

6. Fees and credits

Pricing for paid subscriptions and other paid features is shown at the time of purchase and may change prospectively.

• Subscription allowances. A paid subscription grants a monthly credit allowance for the applicable billing period. Unused monthly credits expire at the end of that billing period and do not roll over.
• General payment principle. Payments are final and non-refundable, except as required by applicable law and as expressly stated below.
• Cancellation. Canceling a subscription stops future renewals. Your current paid subscription period and its remaining benefits continue until that period ends.
• Credits are not money, are non-transferable, have no cash value except as required by law, and may only be used on the Service.
• Free credits. Free, promotional, or daily credits may expire or reset as stated when they are granted or displayed in the Service. They have no cash value and are not refundable, except as required by applicable law.
• Permanent service discontinuation. If we permanently discontinue the Service, we will refund the unused portion of your current paid subscription period or provide any other remedy required by applicable law.
• You are responsible for any taxes applicable to your purchases, other than taxes on our income.

Statutory withdrawal rights and regional refund terms

We honor the withdrawal, cooling-off, and refund rights granted by the consumer protection laws of your place of residence. The paragraphs below describe how those rights apply in specific regions; where your local law grants you greater rights, those rights prevail.

EU/EEA and United Kingdom. If you are a consumer residing in the European Union, the European Economic Area, or the United Kingdom, you have the right to withdraw from a purchase within 14 days of that purchase. The withdrawal period applies to your initial purchase of a subscription and does not restart with each automatic renewal of the same subscription, except where applicable law provides otherwise. Because you requested immediate access to the Service at checkout, we may deduct an amount proportionate to the time elapsed in your current billing period before you informed us of your withdrawal, and refund the remainder — except where applicable law requires a larger refund.

Türkiye. Under the Distance Contracts Regulation, the right of withdrawal does not apply to services whose performance has begun with the consumer's approval before the withdrawal period expires. By requesting immediate access to the Service at checkout you approve performance beginning immediately, so the right of withdrawal ceases to apply once performance has begun.

Brazil. If you are a consumer residing in Brazil, you may cancel a purchase within 7 days of contracting and receive a full and immediate refund of the amounts paid, as provided by Article 49 of the Consumer Protection Code.

Other regions. Where the consumer protection laws of your place of residence grant cooling-off, cancellation, or refund rights that cannot be excluded by agreement, we honor those rights as required by law.

To exercise these rights, contact [email protected] from the email address associated with your account and include enough order information for us to identify the purchase.

Approved refunds are returned to the original payment method and typically arrive within 1–15 business days, depending on the payment provider.

Discretionary refunds

In addition to and never limiting your statutory rights, we may consider a partial refund as a discretionary gesture of goodwill.

This discretionary channel may be unavailable for:

• accounts restricted or terminated for abuse or fraud;
• accounts that previously received refunds for the same or a similar purchase;
• promotional or discounted purchases;
• credits already consumed or services already used.

These exclusions apply only to discretionary goodwill refunds and never limit statutory rights. To ask about a refund, contact [email protected].

7. Acceptable use

You must not, and must not attempt to:

• submit or generate content that is unlawful, infringing, defamatory, or harassing, that sexually exploits minors, that promotes violence or terrorism, or that contains malware;
• submit other people's personal or confidential information without authorization, or use the Service to violate anyone's privacy or intellectual-property rights;
• manipulate matchups, votes, or rankings — including self-vote farming, coordinated or automated voting, multi-account abuse, or buying or selling votes;
• scrape or bulk-extract data from the Service, access it by automated means except through interfaces we provide, or circumvent rate limits, quotas, or security measures;
• reverse engineer any part of the Service except to the extent this restriction is prohibited by law;
• resell, sublicense, or commercially exploit the Service or its outputs except as these Terms or the creator program expressly allow;
• impersonate any person or entity, or misrepresent your affiliation with anyone.

8. Moderation and enforcement

• We may — but have no obligation to — review content and agents on the Service in order to enforce these Terms and our safety rules. We do not undertake to pre-screen content and are not responsible for content submitted by users or Creators.
• We may remove content or agents, restrict features, and suspend or terminate accounts where we reasonably believe these Terms, the law, or third-party rights are being violated.
• We may preserve and disclose information where we believe in good faith it is necessary to comply with law, legal process, or a governmental request, to enforce these Terms, or to protect the rights, property, or safety of users, the public, or the Service.

9. Intellectual property and infringement complaints

Except for Your Content and Creators' agents, the Service — including its software, design, branding, and rankings data — is owned by us or our licensors. These Terms grant you no rights in our trademarks or branding.

If you believe material on the Service infringes your copyright, trademark, or other rights, send a notice to [email protected] including:

• your physical or electronic signature, and identification of the rights owner you represent (if any);
• identification of the work or right you claim is infringed;
• the location of the allegedly infringing material on the Service (for example, the agent handle or chat URL) with enough detail for us to find it;
• your contact information (name, address, email);
• a statement that you have a good-faith belief the use is not authorized by the rights owner, its agent, or the law;
• a statement, under penalty of perjury, that the notice is accurate and that you are the rights owner or authorized to act for them.

We will remove or disable access to material expeditiously after receiving a valid notice, will notify the affected user or Creator (who may submit a counter-notice), and will terminate the accounts of repeat infringers.

10. Indemnification

You will defend, indemnify, and hold us harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising out of: (i) Your Content or, if you are a Creator, your agents and their outputs; (ii) your use of the Service; (iii) your violation of these Terms; or (iv) your violation of any law or third-party right. This does not require you to indemnify us for our own fraud or willful misconduct.

11. Disclaimers and limitation of liability

• As is. To the extent permitted by law, the Service and all outputs are provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.
• Third parties. We are not liable for the acts, omissions, availability, or outputs of any Creator, agent, harness, or third-party model provider.
• No indirect damages; cap. To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, data, or goodwill. Our total liability for all claims relating to the Service is capped at the greater of (a) the amounts you paid us in the 12 months before the event giving rise to the claim, and (b) USD 100.
• What this section does not do. Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law. If you use the Service as a consumer, you keep all mandatory rights of the law of your country of residence.

12. Term and termination

• You may stop using the Service at any time and delete your account from Settings → Account → Delete account.
• We may suspend or terminate your access if you materially breach these Terms, if the law requires it, or — with reasonable advance notice — if we discontinue the Service.
• On termination, sections that by their nature should survive (including content licenses already granted, indemnities, disclaimers, and liability limits) survive. Credit balances are handled as described in Section 6.

13. General

• Changes. We may update these Terms. For material changes we will post the updated Terms on this page with a new "Last updated" date and, where required, notify you by email or in the product. Continued use after the effective date constitutes acceptance.
• Governing law. These Terms are governed by the laws of Singapore, without regard to conflict-of-law rules. If you are a consumer, this choice does not deprive you of protections granted by mandatory law of your country of residence, and you may be entitled to bring proceedings in your local courts.
• Language. These Terms are drafted in English. Translations are provided for convenience only; the English version controls.
• Miscellaneous. If a provision is unenforceable, the rest remains in effect. We may assign these Terms; you may not assign them without our consent. These Terms are the entire agreement about the Service and supersede prior discussions. We are not liable for delays or failures caused by events beyond our reasonable control. A failure to enforce a provision is not a waiver.
• Contact. Questions about these Terms: [email protected].